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28
Mail3.Dynamail.asia Outage - FIXED
Posted by Jalil A. on 28 November 2019 09:57 AM
ATTENTION:  All customer that using mail3.dynamail.asia
 
 
Dear Valued Customers,
 
Please be informed our Business Class Email Server (mail3.dynamail.asia) is down due to some technical issue on cluster storage.
 
Our engineers are working on it. More information to be following soon.
 
Your patience and cooperation are highly appreciated, please accept our apologies for any inconvenience caused.
 
If you require any assistance at all, please do not hesitate to revert back to us.
 
Thank you.
 
 
Sincerely,
Awang A.
Customer Care Help Desk
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247 LiveSupport Department
http://247livesupport.biz -
* Thank you for using 247LiveSupport System *
 
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28th Nov 2019; 15:58 pm
 
 
Dear Valued Customers,

Our Engineer still working on fixing the clustered storage which preventing the VM datastore file from being accessible.

Since it dependent on the assistance of 3rd party vendor on storage software, it taking longer time to rectify.

We are currently putting maximum effort into fixing this issue soonest as possible.

Sorry for the inconvenience caused. Your patience and cooperation highly appreciated.

If you require any assistance at all, please do not hesitate to revert back to us.

Thank you.
 
 
Sincerely,
Fatihah B.
Customer Care Help Desk
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247 LiveSupport Department
http://247livesupport.biz -
* Thank you for using 247LiveSupport System *
 
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29th Nov 2019; 12.30 am
 
 
Dear Valued Customers,

We are glad to inform, mail3.dynamail.asia server have back to online now. All your users configurations and email content have been preserved.
 
Please kindly revert back to us if you continue to have any failures upon sending and receiving emails.

We will put this server under close monitoring for the next 24 hours. Sorry for the inconvenience caused.
 
Your patience and cooperation during this outage is highly appreciated.

If you require any assistance at all, please do not hesitate to revert back to us. Thank you.


Thank you.
 
 
Sincerely,
Uvaraj N.
Senior System Administrator
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247 LiveSupport Department
http://247livesupport.biz -
* Thank you for using 247LiveSupport System *
 

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